Khaloos offers 14 days Return Policy, here are a few things you need to know before requesting a return.
- Products ordered before 14 days cannot be returned.
- “On sale” products or products ordered with discount coupon cannot be returned.
- We don’t accept those items that are damaged from customer’s side.
- 100% of the purchase price (excluding GST and shipping charges) will be refunded to the customer within a week.
- You have to request for return and wait for the approval from our end.
Our return policy lasts only 14 days. Products ordered before 14 days will not be returned unless the customer receives the item late because of delayed shipment. To be eligible for a return, the purchased item must be unused and in its original condition. Nothing (that came in the package) should be missing.
After receiving the returned item, we will refund 100% of the purchase price. Customers will have to bear the shipping charges (for return only). Other than this, GST, Service Charges, and Other Taxes will also be minused from the total amount. We will refund using JazzCash, EasyPaisa, Upaisa, Konnect, Alpha, or the user’s Raast ID.
You have to request a return and have to ship back the product upon approval. You will have to ship to our mailing address given below.
Khaloos Warehouse, Commercial Area, Satellite Town, Bahawalpur
Postal Code: 63100
Contact us at hello(@)khaloos.com for questions related to refunds and returns.